Hello, My cousin visited the Royal Jordanian Detroit Office in USA at the airport to ask about flying with her pet, and her experience was smooth and informative. The staff clearly explained cabin rules pet and carrier together must be under 7 kg and fit under the seat, with travel time under five hours and that reservations need to be made at least two days in advance with approval. They answered all her questions about documentation, fees, and carrier size with patience. The office was organized and welcoming, which put her at ease. In my words, the service was warm, reassuring, and made her feel confident about traveling with her pet. It truly made what could’ve been a stressful task feel calm and easy.