"Gioi Thieu Chung Ve 13WIN va 98WIN



Trong the gioi giai tri truc tuyen soi dong, 13WIN va 98WIN da nhanh chong tro thanh nhung cai ten quen thuoc, thu hut luong lon nguoi choi nho su da dang ve tro choi, ty le cuoc hap dan va giao dien than thien. Hai nen tang nay, du hoat dong doc lap hay co lien ket nao do (thong tin nay thuong duoc cong dong ca cuoc ban tan nhieu), deu cam ket mang lai trai nghiem ca cuoc dinh cao. Tuy nhien, cung nhu bat ky dich vu truc tuyen nao, viec bao tri dinh ky hoac dot xuat la dieu khong the tranh khoi.



Tai Sao Nha Cai Can Bao Tri He Thong?



Nhieu nguoi choi thuong cam thay kho chiu khi dang ""hang say"" dat cuoc lai gap phai thong bao bao tri. Nhung thuc te, bao tri khong phai la mot hanh dong tieu cuc, ma la mot buoc di can thiet de duy tri chat luong dich vu.



Nang Cap Co So Ha Tang va Cong Nghe



The gioi cong nghe thay doi tung ngay. De dam bao 13WIN va 98WIN luon chay muot ma, toc do phan hoi nhanh, cac nha cai thuong xuyen phai nang cap may chu, toi uu hoa bang thong va ap dung cac cong nghe bao mat moi nhat. Viec bao tri la thoi diem ly tuong de thuc hien cac ban cap nhat lon nay.



Cap Nhat Tinh Nang Moi va Tro Choi Doc Quyen



Nguoi choi luon mong doi su moi me. Bao tri he thong thuong di kem voi viec tich hop them cac tro choi moi, bo sung cac loai hinh cuoc da dang hon hoac toi uu hoa giao dien nguoi dung (UI/UX). Neu khong co thoi gian bao tri, viec dua cac tinh nang phuc tap nay vao van hanh co the gay ra loi he thong nghiem trong.



Dam Bao An Toan va Bao Mat Thong Tin



Day la ly do quan trong nhat. Cac nha cai luon doi mat voi nguy co tan cong mang. Bao tri dinh ky cho phep doi ngu ky thuat ra soat lo hong bao mat, va loi va tang cuong cac lop tuong lua, dam bao du lieu ca nhan va tai khoan ngan hang cua nguoi choi luon duoc bao ve tuyet doi.



Khac Phuc Loi Phat Sinh Trong Qua Trinh Van Hanh



Du quy trinh kiem thu co ky luong den dau, sau mot thoi gian hoat dong voi luong truy cap khong lo, cac loi nho (bug) co the xuat hien. Bao tri la co hoi de ""don dep"" nhung van de nay, giup trai nghiem ca cuoc tro nen lien mach hon.



Dau Hieu Nhan Biet Lich Bao Tri cua 13WIN va 98WIN



Lam the nao de nguoi choi nhan biet khi nao 13WIN hay 98WIN chuan bi bao tri? Co hai loai hinh bao tri chinh: dinh ky va dot xuat.



Bao Tri Dinh Ky: Thong Bao Truoc Ro Rang



Cac nha cai uy tin nhu 13WIN va 98WIN luon tuan thu nguyen tac minh bach.



1. Thong bao tren Trang Chu Chinh Thuc: Day la kenh thong tin quan trong nhat. Thuong se co mot banner lon hoac pop-up xuat hien ngay khi ban truy cap, ghi ro thoi gian bat dau va du kien ket thuc bao tri.

2. Kenh Truyen Thong Xa Hoi (Fanpage, Telegram): Cac nen tang nay duoc dung de nhac nho nguoi choi ve lich trinh da cong bo, doi khi kem theo loi xin loi vi su bat tien.

3. Email/Tin Nhan SMS: Mot so nha cai con gui thong bao truc tiep den hop thu hoac so dien thoai da dang ky cua thanh vien.



Bao Tri Dot Xuat: Xu Ly Khan Cap



Loai nay thuong xay ra khi co su co ky thuat nghiem trong, tan cong DDoS hoac phat hien lo hong bao mat khan cap. Trong truong hop nay, viec thong bao co the cham hon, nhung doi ngu ky thuat se uu tien khac phuc nhanh nhat co the. Ban co the nhan thay dieu nay qua viec khong the truy cap vao trang web hoac ung dung bi treo/vang lien tuc.



Thoi Gian Bao Tri Thuong Keo Dai Bao Lau?



Thoi gian bao tri la dieu ma nguoi choi quan tam nhat. No phu thuoc hoan toan vao pham vi cong viec.



Bao Tri Nho (Va Loi Co Ban)



Neu chi la cap nhat va loi phan mem nho hoac kiem tra may chu dinh ky, thoi gian co the chi keo dai tu 30 phut den 2 gio dong ho. Thuong dien ra vao cac khung gio thap diem (vi du: rang sang hoac giua ngay lam viec).



Bao Tri Lon (Nang Cap Tinh Nang Quan Trong)



Khi nha cai muon ra mat mot sanh cuoc moi, thay doi he thong thanh toan hoac nang cap bao mat toan dien, thoi gian bao tri co the keo dai hon, tu 4 gio den 12 gio. Trong nhung truong hop cuc ky hiem va phuc tap, co the lau hon, nhung 13WIN va 98WIN hiem khi de nguoi choi cho doi qua lau cho mot dot bao tri lon.



Nhung Dieu Can Lam Trong Khi 13WIN/98WIN Bao Tri



Viec he thong tam ngung hoat dong co the khien ban cam thay hut hang. Thay vi ngoi cho sot ruot, ban co the tan dung thoi gian nay de lam nhung viec huu ich hon.



1. Kiem Tra Lai Lich Su Giao Dich va Cuoc



Day la thoi diem vang de xem xet lai hieu suat ca cuoc cua minh.



Xem lai cac ve cuoc da dat: Dam bao khong co sai sot nao ve tien cuoc hoac lua chon.

Kiem tra lich su nap/rut tien: Xac nhan cac giao dich gan day da duoc xu ly dung nhu mong doi.



2. Doc Ky Cac Dieu Khoan va Chinh Sach Moi



Neu nha cai co thong bao bao tri lien quan den viec cap nhat dieu khoan su dung hoac chinh sach khuyen mai, hay danh thoi gian doc ky. Dieu nay giup ban tranh vi pham quy tac vo tinh va tan dung toi da cac uu dai.



3. Tham Gia Cong Dong va Trao Doi Kinh Nghiem



Neu ban khong the ca cuoc, hay ket noi voi nhung nguoi choi khac. Tham gia cac nhom thao luan hoac dien dan ve 13WIN/98WIN de:



Chia se kinh nghiem soi cau, meo choi.

Hoi dap ve nhung thac mac chua duoc giai dap.

Cap nhat tin tuc nong hoi tu cac thanh vien khac (vi doi khi tin tuc cong dong lan truyen nhanh hon).



4. Kham Pha Cac Nen Tang Giai Tri Khac (Neu Can)



Neu ban la nguoi choi lau nam va can su giai tri lien tuc, co the tam thoi chuyen sang cac tro choi khong yeu cau dat cuoc tien that (nhu game offline, puzzle) de thu gian dau oc, giu tam ly thoai mai truoc khi quay lai ""chien truong"".



Bao Tri Anh Huong The Nao Den Tien Va Cuoc Dang Cho Xu Ly?



Day la moi quan tam hang dau cua moi nguoi choi khi 13WIN hoac 98WIN bao tri.



Tien Trong Tai Khoan (So Du)



Trong hau het cac truong hop bao tri thong thuong, so du trong tai khoan cua ban van duoc giu nguyen va an toan. Viec bao tri khong anh huong den du lieu tai chinh co dinh.



Cac Ve Cuoc Dang Dien Ra (Live Betting)



Day la tinh huong phuc tap hon:



Doi voi cuoc truoc tran (Pre-match): Ve cuoc da duoc xac nhan truoc khi bao tri se duoc giu nguyen. Khi he thong hoat dong tro lai, ket qua se duoc phan dinh va tien thang/thua duoc cap nhat tu dong.

* Doi voi cuoc truc tiep (In-play/Live): Neu su co xay ra ngay giua mot van cuoc truc tiep (vi du: mot tran bong da dang dien ra), nha cai se co quy trinh xu ly rieng. Thong thuong, neu cuoc chua kip xac nhan truoc khi he thong ngat ket noi, no se bi huy bo va tien cuoc duoc hoan tra. Neu cuoc da xac nhan, ket qua cuoi cung se duoc tinh dua tren du lieu chinh thuc tai thoi diem he thong bi gian doan hoac theo quy dinh cua tung sanh game (vi du: casino truc tuyen co quy tac rieng cho cac vong cuoc bi ngat quang).



Giao Dich Nap/Rut Tien Tam Ngung



Trong thoi gian bao tri he thong thanh toan, moi giao dich nap va rut tien se tam thoi bi dinh chi. Hay kien nhan cho doi. Khi he thong hoat dong tro lai, cac giao dich da gui di truoc do se duoc xu ly theo thu tu uu tien.



Lam Gi Neu Bao Tri Keo Dai Qua Muc Du Kien?



Doi khi, nhung truc trac khong luong truoc duoc khien thoi gian bao tri bi keo dai. Neu ban nhan thay thoi gian cho doi vuot qua thong bao ban dau, day la cac buoc ban nen thuc hien:



1. Kiem tra Lai Thong Bao Chinh Thuc: Doi khi, nha cai cap nhat thoi gian ket thuc bao tri ma ban co the bo lo.

2. Lien He Bo Phan Ho Tro Khach Hang (CSKH): Day la cach nhanh nhat de co thong tin chi tiet. Du he thong chinh thuc bi khoa, cac kenh ho tro qua Live Chat, Zalo, Telegram thuong van hoat dong (do su dung he thong may chu du phong khac). Hay lich su hoi ve tinh trang hien tai va thoi gian du kien khac phuc.

3. Ghi Lai Bang Chung: Neu ban dang co giao dich quan trong bi anh huong boi thoi gian bao tri keo dai bat thuong, hay chup man hinh hoac ghi lai thoi gian ban lien he ho tro de lam bang chung neu can khieu nai sau nay.



Loi Khuyen De Giam Thieu Anh Huong Tu Viec Bao Tri



De luon la nguoi choi thong thai va chu dong, hay ap dung nhung meo nho sau day lien quan den 13WIN va 98WIN:



1. Luon Can Nhac Thoi Diem Dat Cuoc Lon



Tranh dat cuoc so tien lon ngay truoc cac khung gio bao tri da duoc thong bao (thuong la ban dem hoac rang sang). Neu co tran dau quan trong can dat cuoc, hay hoan tat no truoc khi thoi gian bao tri bat dau.



2. Da Dang Hoa Kenh Truy Cap



Doi khi, viec bao tri chi anh huong den mot phien ban nhat dinh. Vi du, trang web chinh co the gap su co nhung ung dung di dong (App) van hoat dong binh thuong, hoac nguoc lai. Hay dam bao ban da cai dat ung dung cua 13WIN va 98WIN de co phuong an du phong.



3. Nap Tien Truoc Thoi Han



13win Neu ban co ke hoach nap mot khoan tien lon de chuan bi cho mot su kien ca cuoc sap toi, hay thuc hien viec nay truoc it nhat 1-2 ngay. Dieu nay dam bao tien da vao tai khoan va san sang su dung ngay khi he thong hoat dong tro lai.



4. Theo Doi Kenh Tin Tuc Cua Nha Cai Thuong Xuyen



Dang ky nhan thong bao hoac theo doi cac kenh chinh thuc la cach tot nhat de ban khong bi bat ngo boi bat ky thay doi hay lich trinh bao tri nao.



Ket Luan Ve Su Can Thiet Cua Bao Tri



Bao tri he thong tai 13WIN va 98WIN la mot phan khong the thieu cua dich vu giai tri truc tuyen chat luong cao. Mac du gay ra su gian doan tam thoi, muc tieu cuoi cung cua viec nay la mang lai mot nen tang an toan hon, nhanh hon va nhieu tinh nang hap dan hon cho nguoi choi. Bang cach hieu ro ly do, nhan biet dau hieu va co ke hoach du phong, ban co the de dang vuot qua giai doan bao tri ma khong lam anh huong tieu cuc den trai nghiem ca cuoc cua minh. Hay luon giu thai do tich cuc va chuan bi san sang de tan huong dich vu tot nhat khi 13WIN va 98WIN tro lai hoat dong!"



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